Reviews

"I have been a State Farm customer for over 36 years and the last 36 have been with Dan Mann. They are exceptional in every way. The care they provided to me when I needed their help was delivered with an abundance of expertise and kindness. They consistently reduced my stress to help me handle any issue I was experiencing. Everyone in his office is so friendly and personable and knowledgeable! They are all great! Dan is always available in any situation and it means so much to receive that special care from him. It makes such a huge difference in feeling like you “are in good hands”!!! A special shout-out to Kathy Bass for recently calming my anxious self during an insurance cry for help. She is awesome! I can’t say enough for Dan Mann and his crew! They are an amazing group of people. They take their mission to serve their customers seriously, and we as customers feel the positive results of their extra care!"

"I highly recommend Dan Mann and his team at State Farm! The entire office is professional, friendly, knowledgeable, and always willing to go above and beyond to provide excellent customer service. They make dealing with auto insurance simple and stress-free, taking the time to answer questions, explain coverage options, and make sure their customers are taken care of.

It’s refreshing to deal with an insurance office that truly values its customers and treats you like a person rather than just another policy number. Great customer service and a team you can count on. If you’re looking for a dependable insurance agent who puts customers first, I highly recommend Dan Mann’s State Farm office!"

"My agent Dan Mann and Ms Kathy who always goes above and beyond for me are awesome so the one star rating doesn't apply to them. However, State Farm itself has lost its mind. I had to sue them after 3 of thier inspectors gave conflicting reports of damages to my home after a hurricane. The latest scam is really brutal and nefarious. Especially if you're a long time customer with reasonable deductibles and decent coverage. I've lived in my home for almost 40 years and have had State Farm the entire time. They have never told me that I needed to replace my roof...EVER. My husband passed away in December last year so my income has been cut in half. Obviously, it will be difficult for me to come up with the cash to replace anything right now. A few months after the funeral, I got a letter from State Farm saying they do "random drawings" and my home just happened to pop up for inspection. They claimed someone came out and did a visual inspection,( I am retired so I am always home and I never heard or saw anyone) They also claimed they did an inspection of my roof and decided that my entire roof needed to be replaced. It doesn't leak, there are no missing shingles, and my son pressure washed the shingles to knock of the accumulated dirt that had collected on the roof. In an aerial shot, the dirt can look like missing granuals. What they probably saw was from the picture that's posted on zillow which shows darkening in areas which was just dirt that they took for loss of granules. They claim they had a drone do a close up fly over, but they never would send me the photos. They also told me to cut down a tree that could fall on my house...only problem is it belonged to my next door neighbor. I had to make Kathy come out in person so she could make note of the fact that I could not follow thier demand to cut down the tree because it wasn't legally mine. So...be sure to put back a decent nest egg for roof replacement and any other nit picky thing State Farm has dreamed up in it's greedy little corporate heart if you are in your golden years. The minute one of you passes, they know you have to put the house in your name and they consider that legal grounds to "inspect" your home and demand you make changes...they gave me a year. Or they will cancel your policy. Ahhh...State Farm. Like a good neighbor who never returns your power tools."

"I moved from NYS and needed to get new auto insurance in Florida. Grace, not only was able to get me an AWESOME quote, but she also helped me understand what I needed to get my car registered, etc. She was very patient with my many questions!!"

"Yazmin Gonzalez was very nice, professional, and helpful throughout the entire process. She took the time to answer my questions and made everything easy to understand. I really appreciated her great customer service!"

"Awesome team ,thanks for your continued service."

"I alwsys have a great experience with Dan Mann State Farm! A special thank you to Kathy Bass for all of her help. She takes the time to answer my questions, explain my coverage options, and made sure I felt confident in my decisions. Her excellent customer service and genuine care really stands out. I highly recommend Dan Mann State Farm and especially Kathy if you're looking for an insurance agency that truly puts its customers first!"

"Max Rooney works for Dan. He is very good at listening, and repeats your questions to be sure he knows exactly what you’re looking for. Doesn’t waste your time trying to tell you “what you need”.
Very much appreciate his work ethic and dedication. We have been with State Farm for 50 years for this very reason. Thank you Max!"

"Muy buen servicio, Andrés como siempre exelente en su trabajo 100% recomendable"

"5 years I’ve been with State Farm and every agent has been amazing and so professional especially Yazmin Gonzalez thank you for all your help ."

"Always helpful and friendly!"

"I just moved down from MN and Zoraya has been an amazing, helpful agent! I didn't feel rushed on anything and felt very supported throughout the chaos of moving. She was very understanding when reaching out and I was not able to talk at the moment. Absolutely fantastic person and very grateful to have such a friendly, supportive agent to work with! 110 out of 10 recommend!"

"Great coverage and so nice to work with. Thanks for all the years of coverage!"

"Been with State Farm 40 yrs. Dan Mann has been great"

"I really like them and their service. They all are very nice."

"Excellent customer service with friendly helpful staff. We've had multiple policies here and they never disappoint!"

"I always have a great experience when I call State Farm and the rep.Max is there. He is very knowledgeable about the insurance industry and if I don’t know exactly what it is I need he will help me work through the issue and then he will devise the perfect solution. I would recommend Max to all my family and friends for insurance questions and needs."

"Excellent customer service by far the best! Grace Martinez was great help bundling and explaining all of our coverages thanks again!"

"I made the switch last year and my Agent, Grace Martinez, has been so amazing. She is so responsive, friendly and informative on all things I have asked her about. I have never had better customer service with any other insurance agency in 20 years of driving. I would recommend her to anyone looking to make the switch!"

"Hello I just want to say Dan Mann State Farm Insurance is a great place to have your business to insure your car. They have great customer service we had a crash last week they were on the ball really fast to get us a rental car to take care of us and help my family through this process. Miss Monica was a great agent gave me great information about the claim process there are great people to work with they will take care of you and your time of need I give them 20 Stars if I could they're a great company to be with they really care about their customers and they'll make sure your insurance needs are met to the best of their ability!"

"I dealt with Grace and she was very helpful."

"I have been working with State Farm and Dans team since moving to Winter Haven in January great people!!!"

"I’ve had State Farm most of my driving years and they have been exceptional
I
Would recommend them to anyone who wants a reliable insurance company who has your back👍"

"I called Dan’s office to make an Emergency Road Service inquiry when my Tundra needed a tow. I spoke to Monica who promptly contacted one of their tow providers to make arrangements. The tow truck arrived within 30 minutes, turning a near disaster into a very manageable, minor inconvenience. This kind of customer service is extremely rare these days. I can honestly say, Dans office was there like a good neighbor when I needed them."

"Monica went above and beyond in helping me reach the appropriate people to get the help I needed in settling my home owners claim"