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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Randy Pitts

Randy Pitts

June 6, 2024

5  out of  5
rating by Randy Pitts
"I always have a great experience when I call State Farm and the rep.Max is there. He is very knowledgeable about the insurance industry and if I don’t know exactly what it is I need he will help me work through the issue and then he will devise the perfect solution. I would recommend Max to all my family and friends for insurance questions and needs."
We responded:
"Thank you for sharing your positive experience with Max! We are thrilled to hear that he provided you with excellent service and guidance. We appreciate your recommendation and look forward to assisting you and your loved ones with any insurance needs."
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Luis Perez (Itsfinessel0u)

April 25, 2024

5  out of  5
rating by Luis Perez (Itsfinessel0u)
"Excellent customer service by far the best! Grace Martinez was great help bundling and explaining all of our coverages thanks again!"
We responded:
"Thank you for your kind words, Luis! We are thrilled to hear that Grace provided you with excellent customer service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Ashley R

March 21, 2024

5  out of  5
rating by Ashley R
"I made the switch last year and my Agent, Grace Martinez, has been so amazing. She is so responsive, friendly and informative on all things I have asked her about. I have never had better customer service with any other insurance agency in 20 years of driving. I would recommend her to anyone looking to make the switch!"
We responded:
"Thank you for making the switch to our agency! Grace thoroughly enjoys working with you!!"
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Eric Taylor

November 15, 2023

5  out of  5
rating by Eric Taylor
"Hello I just want to say Dan Mann State Farm Insurance is a great place to have your business to insure your car. They have great customer service we had a crash last week they were on the ball really fast to get us a rental car to take care of us and help my family through this process. Miss Monica was a great agent gave me great information about the claim process there are great people to work with they will take care of you and your time of need I give them 20 Stars if I could they're a great company to be with they really care about their customers and they'll make sure your insurance needs are met to the best of their ability!"
We responded:
"Thank you so much for the review. We are happy to assist in your auto insurance needs. "
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Marian Oshinsky

November 3, 2023

5  out of  5
rating by Marian Oshinsky
"I dealt with Grace and she was very helpful."
We responded:
"Thank you for the review, Marian!"
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Wendy Suso

October 18, 2023

5  out of  5
rating by Wendy Suso
"I have been working with State Farm and Dans team since moving to Winter Haven in January great people!!!"
We responded:
"Thank you so much for the review. We appreciate you!"
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Patricia Zelnik

October 16, 2023

5  out of  5
rating by Patricia Zelnik
"I’ve had State Farm most of my driving years and they have been exceptional I Would recommend them to anyone who wants a reliable insurance company who has your back👍"
We responded:
"Thank you so much for choosing State Farm for your auto insurance needs!"
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Ed Kulakowski

October 15, 2023

5  out of  5
rating by Ed Kulakowski
"I called Dan’s office to make an Emergency Road Service inquiry when my Tundra needed a tow. I spoke to Monica who promptly contacted one of their tow providers to make arrangements. The tow truck arrived within 30 minutes, turning a near disaster into a very manageable, minor inconvenience. This kind of customer service is extremely rare these days. I can honestly say, Dans office was there like a good neighbor when I needed them."
We responded:
"Ed, thank you so much for taking the time to leave us a review. We were so sad to hear about your car being towed but so happy to be able to help you through the process. "
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Sonny Melnick

October 6, 2023

5  out of  5
rating by Sonny Melnick
"Monica went above and beyond in helping me reach the appropriate people to get the help I needed in settling my home owners claim"
We responded:
"Thank you so much for the amazing review! We are so glad that we are able to solve your homeowners claim!"
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Elizabeth Lopez

September 30, 2023

5  out of  5
rating by Elizabeth Lopez
"Yazmin G. always manages to go above and beyond. She always makes makes sure I have a thorough understanding of any new policy changes. I have been dealing with her for 6 years+ and it has been nothing but a pleasure. Please see her for any assistance in home, auto, or life insurance."
We responded:
"Thank you so much for the amazing review. We greatly appreciate your business. "
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FUTURE HOME INSPECTION

September 27, 2023

5  out of  5
rating by FUTURE HOME INSPECTION
"I work with several agents in this office and always have an enjoyable experience, I would highly recommend them for all your insurance needs"
We responded:
"Thank you so much for taking the time to leave us such a great review!!"
Profile photo of Rafael Quezada

Rafael Quezada

September 27, 2023

5  out of  5
rating by Rafael Quezada
"I am super happy to be able to be part of Statefarm. Grace Martinez it’s amazing. She have a lot of patience and very communicative. She speak both language English and Spanish, so that helps me a lot. thank you very much Grace."
We responded:
"Thank you for trusting Grace with your insurance needs. We greatly appreciate you!"
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bill wagle

September 26, 2023

5  out of  5
rating by bill wagle
"Spoke with three different reps while i was working on adding a new car each rep was polite very professional and willing to help have been doing business here with Dan for about 8 years and here’s to many more!!! Thanks Cathy Monica and yazmin for all of your help!!"
We responded:
"Thank you for choosing our agency for your auto insurance needs. We appreciate your loyalty!!"
Profile photo of Lorie LeDoux

Lorie LeDoux

July 18, 2023

5  out of  5
rating by Lorie LeDoux
"Grace was very helpful and got us the most comprehensive and lowest price for car insurance in FL!"
Profile photo of Teresa Cox

Teresa Cox

July 18, 2023

5  out of  5
rating by Teresa Cox
"The serene lake view atmosphere of the State Farm office of Dan Mann offers a peaceful setting to discuss insurance policies. After a friendly reception from Monica Williams, I have had the pleasure of working with Yazmin Soto and Morgan Nuzman on separate occasions. Both provided excellent service with their knowledge of the products that would serve my auto and homeowners insurance needs. I would highly recommend this office"
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Carmelita Martinez

May 5, 2023

5  out of  5
rating by Carmelita Martinez
"Called for a quote and they beat “the other guy” by over $200 a month! And Yazmine made the process seamless and coordinated everything for me!"
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amy landry

April 5, 2023

5  out of  5
rating by amy landry
"I have been a customer of Dan’s for almost 30 years. Today my car battery died and I called his office to find out about road side service. Yasmine answered the phone and was very helpful and pleasant. She asked me to hold for a bit so I did. She quickly returned to the line and told me someone would be there to help it in 25 minutes. Towing company showed up in about 15 minutes. Got me back on the road in no time and I headed for a new battery. Even though it screwed up my whole day the whole event was pretty painless thanks to Yasmine. 😊"
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Adriana Serrato

February 16, 2023

5  out of  5
rating by Adriana Serrato
"I have been in the business for over 20 years, I process loans, and I give Kathy Bass a 5 ⭐️, this is the first time I received an updated policy in seconds, she answered my call and processed my request over the phone, and in a less then a minute I received the updated policy, this professionalism helps our mutual clients and avoid any delays on their process with their Financial needs. Thank you so much for your great service."
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Kaley Lynn

January 12, 2023

1  out of  5
rating by Kaley Lynn
"Wish I could leave no star ! This place is a joke , it’s always something with these people ! WOULD NOT RECOMMEND! Save your money and find a different company"
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Rhonda Reynolds

October 21, 2022

5  out of  5
rating by Rhonda Reynolds
"Very professional and friendly"
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PEGGY ARTHURS

October 19, 2022

5  out of  5
rating by PEGGY ARTHURS
"Knowledgeable, very efficient staff and Compassionate. They can get it done!"
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Beth Abercrombie

September 25, 2022

5  out of  5
rating by Beth Abercrombie
"Comfortable, friendly atmosphere with agents that have your interest at heart. Good rates if you're a safe driver."
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William Hicks

January 12, 2022

5  out of  5
rating by William Hicks
"Great personal service."
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Donald Solins, II

December 20, 2021

5  out of  5
rating by Donald Solins, II
"Great customer service, professional, courteous and customer advocates. The Mann staff helped resolve a problem that took time and effort to iron out and did a great job throughout the process! Thanks again!"
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Sandra Haislip

December 1, 2021

5  out of  5
rating by Sandra Haislip
"Always helpful and understanding"